Training & Assessment Policy
Our Policy Training & Assessment Policy Introduction: This Training and Assessment Policy is developed in alignment with the Standards for Registered Training Organisations (RTOs) 2025, …
Our Policy Training & Assessment Policy Introduction: This Training and Assessment Policy is developed in alignment with the Standards for Registered Training Organisations (RTOs) 2025, …
Our Policy Recognition of Prior Learning (RPL) & Credit Transfer Policy Introduction: This policy has been developed in alignment with the Standards for Registered Training …
Refund Form Refund Request Form Before submitting a request for a refund please ensure you have read and understand the Refund Policy. If you are experiencing any …
Withdrawal Request Course Withdrawal Form To request a withdrawal from an upcoming course please complete the following and a member of our team will be …
Application Form Client Credit Application Form For more information or if you have any questions about our Client Credit Application Form, please contact accounts@firstaidpro.com.au

Key Takeaways Choking is a life-threatening medical emergency that requires fast, confident action from whoever is closest.The 5 steps if someone is choking – adult …
Policies & Forms Policies & Procedures Privacy & Website Policies Privacy Policy Website Disclaimer Complaints & Appeals Complaints & Appeals Policy Complaints & Appeals Form …
Our Policy Language, Literacy, & Numeracy (LLN) Policy Introduction: This policy outlines FirstAidPro’s commitment to supporting learners with diverse language, literacy, numeracy, and digital literacy …
Interpreter Request Interpreter Request Form Before submitting a request for an interpreter please ensure you have read and understand the Interpreter Policy.
Our Policy Interpreter Policy Introduction: The objective of this policy and procedure is to outline the protocol for involving an interpreter in student training or …
Complaints & Appeals Complaints & Appeals Form Before submitting a request please ensure you have read and understand the Complaints & Appeals Policy
Our Policy Complaints & Appeals Policy Introduction This Complaints and Appeals Policy has been developed in alignment with the Standards for Registered Training Organisations (RTOs) …
Our Policy Academic Honesty Policy Introduction In accordance with the Standards for Registered Training Organisations (RTOs) 2025, this Academic Honesty Policy demonstrates FirstAidPro’s commitment to …
Refund & Cancellation Refund & Course Cancellation Policy Fees Payable Payment for the course is required at the time of booking either with Visa or …
Frequently Asked Questions First Aid Questions Frequently Asked Questions about First Aid Training General Questions Is the FirstAidPro first aid course nationally recognised and accredited? …

Key TakeawaysBoth the express CPR refresher and the full CPR course award the same nationally accredited HLTAID009 Statement of Attainment, valid 12 months.The difference is …

How much does the White Card course cost in Melbourne? With First Aid Pro, the CPCWHS1001 Prepare to Work Safely in the Construction Industry course …

The White Card test is a multiple choice assessment that evaluates your knowledge of construction site safety across five core areas: WHS legislation, hazard identification, …

World Mental Health Day 2026 falls on 10 October, reminding us that first aid is not only about responding to physical injuries and medical emergencies. …

How to get your White Card in Melbourne you ask? Getting a White Card in Melbourne starts with completing CPCWHS1001 Prepare to Work Safely in …