11379NAT Mental Health Refresher
Nationally Accredited First Aid Mental Health Refresher Course
Same Day Mental Health Certification Renewal Available Nationwide
Refresh your skills and stay primed to recognise and respond to mental health crisis situations with confidence. Renew your accredited first aid for mental health skills in a fully face-to-face refresher session—no online theory—ensuring you remain confident, capable, and compliant!
Our First Aid Mental Health Refresher Course in Initial Response to a Mental Health Crisis renews your capability to provide crucial support when it matters most, both in the workplace and community settings.
11379NAT Course in Initial Response to a Mental Health Crisis Refresher
From
$129
(Normally $189)
- Delivery Mode: Face-To-Face Training (No-Online)
- Course Duration: 6 Hours (In Person)
- Locations: SA, QLD, NSW, VIC, TAS, NT, WA, ACT
Same-Day Certificates
Receive your renewed mental health certificate following successful completion of the refresher course.
Experienced Instructors
Complete your mental health refresher with qualified professionals who streamline the assessment process.
Flexible Scheduling
Choose from weekday or weekend mental health refresher training sessions available 7 days.
Nationally Recognised
Our mental health refresher courses are fully accredited & delivered to meet national training standards.
Looking for the best price? Check out our
Nationally Accredited First Aid
Mental Health Refresher Course
11379NAT Course In Initial Response to a Mental Health Crisis
The First Aid For Mental Health Refresher Course maintains your nationally accredited mental health certification in 11379NAT Course in Initial Response to a Mental Health Crisis, and ensures your skills remain current, practical, and effective. You’ll update your knowledge of evidence-based approaches and reinforce your ability to recognise early warning signs, assess risk, and provide appropriate first aid support during a mental health crisis.
Designed for those who have previously completed the full 11379NAT course, this refresher strengthens your confidence using the Mental Health RULES action plan—helping you approach, assess, assist, and deliver first aid to someone experiencing acute mental health distress.
This one-day, 100% face-to-face mental health refresher course includes no online theory and focuses on real-world capability through hands-on, practical assessment. Whether you’re maintaining workplace compliance or keeping your first aid mental health skills sharp for community and professional settings, successful completion provides an updated official certification for 11379NAT Course in Initial Response to a Mental Health Crisis, recognised Australia-wide.
Nationally Recognised Mental Health Refresher Training Details
First Aid Mental Health Refresher Course Eligibility & Enrolment
This nationally accredited first aid for mental health refresher course is designed for individuals who have previously completed the 11379NAT Course in Initial Response to a Mental Health Crisis and need to renew or update their first aid mental health support skills in line with current best practices. Previous completion of the 11379NAT course is recommended.
Recommended for:
- Anyone who has an existing 11379NAT mental health certificate seeking renewal
- General employees in any workplace
- HR professionals, workforce coordinators & workplace first aid officers
- Nurses, community support workers & frontline responders
- Teachers, educators & support staff
Age & USI Requirements
- Must be at least 18 years old to attend
- Have a valid USI (Unique Student Identifier) for certification issuance
Language, Literacy and Numeracy (LLN) Requirements
Participants completing this mental health refresher class must possess:
- Basic English skills to understand learning materials
- Ability to complete written assessment questions
- Competence to follow verbal assessment instructions
- Ability to recognise the signs of mental health crisis & apply the Mental Health RULES action plan
Emotional Readiness
Face-To-Face Mental Health Refresher Course Delivery
Our one-day 11379NAT First Aid Mental Health Refresher is delivered exclusively face-to-face with no-online components, to ensure practical competence and real-world application. This interactive format allows participants to:
- Refresh their understanding of the Mental Health RULES action plan
- Participate in role-play scenarios with guided feedback
- Apply best-practice communication techniques in de-escalation and crisis support
- Update their knowledge based on the latest evidence-based approaches
This is not a theory-only mental health refresher training program – it is an assessor-led practical refresher designed for individuals who already have baseline competency and require renewal. This full one-day only first aid for mental health refresher course includes practical demonstration, simulated scenarios & assessment.
First Aid For Mental Health Crisis Refresher Course Fees
Our 11379NAT First Aid For Mental Health Course in Initial Response to a Mental Health Crisis Refresher is competitively priced at $129 (usually $189) and includes:
- All training materials
- Practical assessment
- Renewed nationally recognised same day* certificate
Payment is required during online booking via our secure platform accepting Visa and Mastercard. This all-inclusive price covers online learning access, practical assessment, and your nationally recognised certification – no hidden costs. For group bookings or onsite workplace training, contact our corporate booking team for a tailored quote. Enrol now and continue to make a real impact in mental health crisis support in your workplace or the wider community.
Express Your Interest In Our First Aid Mental Health Refresher Course
Why Choose First Aid Pro’s First Aid Mental Health Refresher Course?
Fastest Renewal Option
Complete your mental health refresher course in a 6 hour face-to-face session - refresh mental health support skills & continue to recognise the signs of crises.
Maximum Flexibility
Schedule your refresher at one of our convenient national locations, with mental health classes available 7 days a week.
Updated Nationally Accredited Mental Health Certification
Receive your renewed nationally recognised 11379NAT Mental Health Certificate upon successful completion of the refresher course.
Affordable Pricing
We'll beat any competitor's price on our mental health refresher course with our exclusive daily deals and price beat guarantee!
Workplace Approved
Meets all required workplace safety and mental health training standards in Australia.
Hands-On, Practical Refresher
Refresh your first aid mental health skills through interactive scenarios, role-plays, and guided exercises—reinforcing your ability to respond confidently and effectively to mental health crises.
Certified Reviews
Straight from our community.
At First Aid Pro, we make mental health refresher training fit your schedule! Our fully face-to-face, nationally accredited 11379NAT Mental Health Refresher Course is delivered in just one day with no online learning required. Refresh your practical first aid for mental health crisis skills and stay confident to support colleagues, loved ones & community members.
Whether you’re a manager, workplace professional, or an active community member, this refresher equips you with essential first aid skills to recognise the signs, assess situations & respond effectively. Keep your first aid mental health certification current, maintain compliance & strengthen your practical skills through interactive, scenario-based exercises designed for real-world application!
First Aid For Mental Health Crisis Refresher Learning Outcomes
Skills You'll Refresh in Our Mental Health Refresher Course
By completing our accredited in-person 11379NAT mental health refresher course, you’ll update and reinforce your capability to:
Recognise Early Warning Signs
- Identify symptoms of depression, anxiety, psychosis, and substance use disorders
- Understand behavioural changes that may indicate mental health concerns
- Recognise when someone needs immediate support
Provide Initial Support Using RULES Framework
- Recognise the signs and symptoms
- Understand the impact and urgency
- Listen non-judgmentally
- Encourage appropriate professional help
- Support with self-help strategies
Respond to Mental Health Crisis Situations
- Apply safe, evidence-based first aid for mental health strategies for high-risk incidents
- Support individuals experiencing suicidal thoughts or behaviours
- Manage situations involving trauma, panic, or severe distress
- Maintain appropriate boundaries while providing support
Connect to Professional Resources
- Guide individuals towards professional mental health services
- Understand referral pathways and support options
- Know when and how to escalate concerns
- Follow up appropriately within your role
Support Workplace Mental Health
- Understand PCBU responsibilities under WHS legislation
- Identify and manage psychosocial hazards
- Contribute to mentally healthy workplace practices
- Foster psychological safety in teams
Who Needs Mental Health Refresher Training?
Our first aid for mental health refresher courses attract professionals and individuals committed to maintaining their skills & continuing to create mentally healthy environments, including:
Workplace Leaders & Managers
WHS Professionals
Maintain your WHS compliance with accredited mental health refresher training that keeps you current with evolving psychosocial hazard management, enabling you to create safer, more supportive work environments.
Teachers & Educators
Refresh vital skills for supporting students and colleagues experiencing a mental health crisis with our mental health support refreshers.
Healthcare & Emergency Services
Community Members
Mental Health Refresher Course Structure & Content
11379NAT Course In Initial Response to a Mental Health Crisis
Accredited Mental Health Refresher Course Modules
Our interactive mental health refresher training combines expert instruction with practical exercises, ensuring you leave with renewed confidence to apply your first aid mental health support skills immediately. Refresh your ability to recognise the signs, assess, and respond to mental health concerns, while strengthening practical, real-world skills to provide effective first aid support at work, at home, or in the wider community using evidence-based best practice.
Module 1: Foundations of Mental Health Support - Refresher
Review your role as a mental health support officer and refresh your understanding of the evidence-based RULES action plan framework. Update your knowledge of legislative context and current WHS obligations for workplace mental health.
Module 2: Depression & Suicide Response
Recognise signs and symptoms of depression & develop the first aid mental health skills to support someone experiencing suicidal thoughts using safe, compassionate approaches. Practice having difficult conversations with confidence.
Module 3: Anxiety, Panic & Related Conditions
Identify different anxiety presentations and panic disorders. Learn calm, effective first aid protocols & responses for high-anxiety situations. Understand trauma-informed approaches to support.
Module 4: Psychosis & Substance Use
Recognise early warning signs of psychosis and substance-related problems. Apply safe, supportive strategies to assist individuals in crisis while maintaining boundaries.
Module 5: Crisis Intervention & De-escalation
Continue to feel confidence managing immediate mental health crises. Practice de-escalation techniques and learn when to involve emergency services. Complete scenario-based first aid mental health exercises for real-world readiness.
Module 6: Resources & Referral Pathways
Explore pathways for ongoing mental health support for work colleagues, friends and family. Identify professional, community & self-help mental health resources to reduce barriers to seeking help.
Refresh Your Mental Health Support Skills With Practical In-Person Training Options
The Flexible Fit - Refresh How You Learn With First Aid Pro!
Face-to-Face Mental Health Refresher Training
- Duration: 6 hours (9am-3pm)
- Format: Interactive classroom learning
- Includes: All materials, practical exercises, assessment
- Best for: Those who prefer hands-on, collaborative learning
Corporate Onsite Refresher Training
- Where: At your workplace anywhere in Australia
- When: Flexible scheduling to suit your team's renewal dates
- Groups: Tailored refresher training for your organisation
- Includes: Updated scenarios relevant to your industry
Weekend & Evening Classes
- Availability: 7 days a week
- Locations: Venues available across Australia
- Booking: Online using the calendar or call us directly
- Perfect for: Busy professionals and shift workers
Assessment & Certification
Mental Health Certificate Refresher Requirements
Knowledge Assessment
Demonstrate understanding of mental health concepts
Practical Scenarios
Apply skills in simulated crisis situations
Case Studies
Analyse and respond to workplace mental health scenarios
Participation
Engage in discussions and role-play exercises
- Certificate Issued: Same day upon successful completion*
- Renewed Nationally Recognised Mental Health Certification: 11379NAT Course in Initial Response to a Mental Health Crisis
- Recommended Renewal: 24 months to maintain current best practices
Mental Health Refresher Course Cost & Inclusions
Course Price: $129 (Save $60 - Normally $189)
What’s Included:
- Renewed nationally accredited 11379NAT mental health certificate
- Fully face-to-face delivery—no online components
- Updated course materials and resources
- Expert instruction from qualified mental health trainers
- Practical scenario-based refresher training to renew your confidence in providing first aid for mental health challenges
- Refresh your skills to recognise the signs, assess & provide first aid for mental health crises
- Digital same-day certification renewal* via student portal
Price Match Guarantee:
Found a cheaper price for the same accredited mental health refresher course? We’ll beat it by 10% – because renewing your certification shouldn’t break the bank!
Key Benefits of Mental Health Training For Workplaces & Organisations
Workplace Mental Health Refresher Programs That Deliver Results
For Your Team
- Reduced stigma around mental health
- Increased confidence to seek and offer support
- Improved communication and trust
- Enhanced psychological safety
- Better team cohesion and morale
For Your Organisation
- Maintain WHS compliance for psychosocial risk management
- Continue reducing absenteeism and presenteeism
- Sustain improved productivity and engagement
- Demonstrate ongoing commitment to employee wellbeing
- Maintain reputation as an employer of choice
For Leaders
- Maintain essential mental health management training skills
- Stay current with manager mental health responsibilities
- Continue building confidence in supporting employee mental health
- Sustain psychologically safe team environments
- Continue leading with empathy and understanding
Private Group & Corporate Onsite Mental Health Refresher Training
- No upfront costs - invoice issued after training
- Meets industry requirements and workplace compliance
- Flexible scheduling available, including afterhours & weekends
- All equipment and materials provided
- Bulk discounts available for 50+ attendees
- Customised training to suit your industry needs
Enquire now about private group sessions or onsite workplace mental health refresher training or call us today!
Enquire About Our Onsite Workplace Mental Health Training
We're A Trusted Mental Health Training Provider For Businesses Around Australia!
Who We Are
Australia's Most Trusted Mental Health Training Provider
First Aid Pro exists to keep every individual prepared for the unexpected. Building on our boots-on-the-ground nursing origins and commitment to excellence, we’ve transformed mental health refresher training from a compliance tick-box into essential professional development. Our accredited one-day first aid for mental health refresher courses strengthen practical, real-world first aid skills to confidently recognise, assess, and respond to mental health crises at work, at home, or in the wider community.
Locations Available Nationwide
More venues than any other RTO
Expert Trainers
Mental health professionals with real-world experience
The Flexible Fit
Training that works around your life
Distinct Difference
Excellence in everything we do
Get In, Get Trained, Get Going
No-fuss certification that propels you forward
Find A Mental Health Refresher Course Near Me
Convenient Nationwide Mental Health Training Centres To Choose From
Refreshing your mental health crisis support & response skills has never been easier. First Aid Pro offers accessible 11379NAT First Aid for Mental Health Refresher courses across Australia, with flexible in-person no-online delivery options designed to support workplaces, community organisations, and individuals looking to stay current with best-practice mental health support strategies.
Accredites Mental Health Refresher Courses Offered In All Major Cities & Regional Coverage
Refresh Your Mental Health Support Skills, On Your Terms
Stay Accredited & Confident With Same-Day Certification!
Upon successful completion of the 11379NAT Mental Health Refresher Course, you will receive:
- Renewed nationally recognised certification for 11379NAT
- Refreshes your first aid for mental health knowledge & updates your existing skills to recognise the signs
- Delivered by expert Mental Health instructors
- Same-day* Digital certificate issued via student portal (subject to eligibility and processing times)
- Strengthens your capacity to recognise, respond, and support people experiencing a mental health crisis
Please Note: Same day issuing of certificates are subject to course completion by 3pm and verification of all required documentation & USI. Same day certificates cannot be provided for courses held in the evening, weekends or mental health training classes that finish outside our South Australian head office processing hours between 9 am and 4 pm (Central Australian Time). In these instances, certificates will be issued by email on the next available business day.
Why Choose First Aid Pro For Your Mental Health Refresher Course?
Choose Australia's Trusted Leader In Mental Health Training
Students Trained
Professional Excellence
- Nationally Recognised RTO (31124) delivering first aid and industry-relevant mental health training for staff and community members
- Expert trainers with professional knowledge & real-world experience
- Focus on student satisfaction with supportive, hands-on guidance
- Quality instruction that builds both competence & confidence
Evidence-based & Industry-driven training
No Hidden Costs
- Training materials & equipment provided
- Assessment & nationally accredited certification
- Same day* digital mental health certificate
- Exclusive daily deals available
Ready To Renew Your First Aid Mental Health Skills?
Enrol In Your First Aid Pro 11379NAT Mental Health Refresher Course Today!
Join thousands of Australians who’ve chosen First Aid Pro to maintain their accredited first aid mental health skills! Delivered fully in person, our one-day mental health refresher course refreshes your practical, hands-on skills through interactive exercises and scenario-based training. With same-day certificate renewal, flexible scheduling & nationwide locations, staying current and confident in providing first aid for mental health crises has never been easier!
- Refresh your first aid mental health crisis skills and stay ready to support colleagues, loved ones & community members
- Attend our fully in-person, one-day refresher course with no online component - so you can practise, ask questions & stay confident
- Private group bookings available (5+ people)
- Onsite corporate training packages
- Last-minute daily deals available at popular locations
Frequently Asked Questions
What is the Mental Health Refresher Course?
The Mental Health Refresher Course (11379NAT) renews your essential training to recognise, understand, and respond to early signs of mental health issues in others. It’s a nationally accredited refresher program that updates your practical, evidence-based skills for real-world situations.
What do you learn in the 11379NAT Mental Health Refresher Course?
Who should complete this Mental Health Refresher Course?
Is the Mental Health Refresher Course accredited?
How long does the 11379NAT mental health refresher course take to complete?
The mental health refresher runs for one full day (6 hours) of face-to-face training, combining theory review and practical exercises to rebuild real-world confidence. We offer weekday and weekend sessions to fit your schedule.
What is the difference between mental health first aid and mental health refresher training?
Mental health first aid focuses on immediate crisis response, while our Mental Health Refresher Course maintains your broader understanding, updates ongoing support strategies, and refreshes workplace-specific applications including current WHS compliance requirements.
Can managers take mental health refresher training courses?
Yes, we offer specialised mental health refresher programs for managers. These mental health awareness refresher courses for managers help leaders maintain their skills to recognise signs of distress, have supportive conversations, and stay current with workplace mental health responsibilities.



