11379NAT Course in Initial Response to a Mental Health Crisis
Nationally Accredited First Aid Mental Health Course
Same Day Mental Health Certification Available Nationwide
Get first-aid prepared to recognise the signs and respond to mental health challenges with confidence with First Aid Pro! Our one-day, nationally accredited First Aid Mental Health Course in Initial Response to a Mental Health Crisis is delivered 100% face to face—no online modules—so you gain real, practical, hands-on skills!
Whether you’re supporting your team at work, helping loved ones, or contributing to a safer community, this accredited mental health training program equips you to provide effective first aid for mental health crises when it matters most.
11379NAT Course in Initial Response to a Mental Health Crisis
From
$129
(Normally $189)
- Delivery Mode: Face-To-Face Training (No-Online)
- Course Duration: 6 Hours (In Person)
- Locations: SA, QLD, NSW, VIC, TAS, NT, WA, ACT
Same-Day Certificates
Receive your accredited mental health certificate on the same day* you complete your course.
Experienced Instructors
Complete your mental health course with qualified professionals who streamline the assessment process.
Flexible Scheduling
Choose from weekday or weekend mental health training sessions available 7 days.
Nationally Recognised
Our 11379NAT mental health courses are fully accredited & delivered to meet national training standards.
Looking for the best price? Check out our
Nationally Accredited First Aid
Mental Health Course
11379NAT Course In Initial Response to a Mental Health Crisis
The 11379NAT Course in Initial Response to a Mental Health Crisis is Australia’s newest nationally accredited mental health certification program. This comprehensive in-person mental health course equips you with practical skills to recognise early warning signs, respond effectively to mental health crises & guide individuals to appropriate professional support.
Complete our accredited 11379NAT First Aid for Mental Health course in just one day, fully face-to-face, and walk away confident and capable! You’ll build practical, real-world skills to provide effective first aid mental health support at work, at home, or in the wider community. Unlike general awareness programs, this mental health accreditation focuses on real-world application. You’ll learn the evidence-based Mental Health RULES framework—a practical action plan that gives you the confidence to approach, assess, and assist someone experiencing a mental health crisis.
Whether you’re completing your mental health certification for the first time, maintaining workplace compliance, or wanting to support your team, loved ones, or community, this accredited mental health course equips you with practical knowledge and confidence to respond effectively. Successful completion provides an official certification for 11379NAT Course in Initial Response to a Mental Health Crisis, recognised nationwide.
Nationally Accredited Mental Health Course Details
First Aid Mental Health Course Eligibility & Enrolment
This nationally recognised first aid for mental health course is suitable for anyone seeking to gain practical skills and knowledge in responding to various mental health crises. No prior course completion is required, making it ideal for both new learners and professionals looking to build competency in mental health support. Complete our accredited mental health course (11379NAT Course in Initial Response to a Mental Health Crisis) in just one day, fully face-to-face, and walk away confident and capable!
Recommended for:
- General employees in any workplace
- HR professionals, workforce coordinators & workplace first aid officers
- Nurses, community support workers & frontline responders
- Teachers, educators & support staff
- Anyone wanting to gain nationally recognised mental health training accreditation
Age & USI Requirements
- Must be at least 18 years old to attend
- Have a valid USI (Unique Student Identifier) for certification issuance
Language, Literacy and Numeracy (LLN) Requirements
Participants completing this mental health training must possess:
- Basic English skills to understand learning materials
- Ability to complete written assessment questions
- Competence to follow verbal assessment instructions
- Ability to recognise the signs of mental health crisis & apply the Mental Health RULES action plan
Emotional Readiness
Face-To-Face Mental Health Course Delivery
Our one-day 11379NAT First Aid Mental Health Training Course is delivered exclusively in person to ensure practical competence and real-world application. This interactive format enables participants to:
- Learn the key elements of the Mental Health RULES action plan
- Engage in realistic role-play scenarios with guided feedback
- Practice effective communication techniques for de-escalation and crisis support
- Develop skills based on the latest evidence-based approaches
This full-day mental health course focuses on hands-on learning, including practical demonstrations, simulated scenarios & assessment—not theory alone.
11379NAT Course Fees
Our 11379NAT Course in Initial Response to a Mental Health Crisis is competitively priced at $129 (usually $189) and includes:
- All training materials
- Practical assessment
- Nationally recognised same day* certificate
Payment is made securely online via Visa or Mastercard. This all-inclusive price covers your training, assessment, and nationally recognised certification—no hidden fees. For private group bookings or onsite workplace training, contact our corporate team for a customised quote. Enrol now and gain the vital first aid skills to confidently support mental health in your workplace and community!
Express Your Interest In Our 11379NAT Mental Health Course
Our accredited mental health course is coming soon! Submit your details to be the first to know about upcoming sessions near you.
Why Choose First Aid Pro’s 11379NAT First Aid Mental Health Course?
Comprehensive Training
Complete our full 6-hour face-to-face mental health course to develop essential first aid mental health crisis response skills & learn to recognise the signs of distress.
Maximum Flexibility
Schedule your training session at one of our convenient national locations, with mental health classes available 7 days a week.
Nationally Accredited Mental Health Certification
Receive your nationally recognised 11379NAT Mental Health Certificate upon successful completion of the course.
Affordable Pricing
We’ll beat any competitor’s price with exclusive daily deals and our price beat guarantee.
Workplace Approved
Meets all required workplace safety and mental health training standards in Australia.
Hands-On, Practical Learning
Gain real-world experience through interactive scenarios, role-plays & guided demonstrations—ensuring you leave confident to respond effectively to mental health crises.
Certified Reviews
Straight from our community.
At First Aid Pro, we make mental health training fit your schedule! Our fully face-to-face, nationally accredited 11379NAT Mental Health Course is delivered in just one day at convenient locations with flexible session times. Gain practical, hands-on experience and master vital first aid skills for mental health conditions—walk away confident and capable, with no online components required!
Whether you’re a manager looking to upskill your team, a workplace professional, or an individual in the community, this mental health program equips you with the essential skills, confidence, and knowledge to recognise the signs and respond effectively to mental health crises.
11379NAT First Aid For Mental Health Crisis Course Learning Outcomes
Recognise The Signs of Common Mental Health Crises
By completing our one-day 11379NAT accredited mental health course, you’ll develop the capability to:
Recognise Early Warning Signs
- Identify symptoms of common mental health challenges such as depression, anxiety, psychosis & substance use disorders
- Understand behavioural changes that may indicate mental health concerns
- Recognise when someone needs immediate support
Provide Initial Support Using RULES Framework
- Recognise the signs and symptoms of mental health crises
- Understand the impact and urgency
- Listen non-judgmentally
- Encourage appropriate professional help
- Support with self-help strategies
Respond To Mental Health Crisis Situations
- Apply safe, evidence-based first aid for mental health strategies for high-risk incidents
- Support individuals experiencing suicidal thoughts or behaviours
- Manage situations involving trauma, panic, or severe distress
- Maintain appropriate boundaries while providing support
Connect To Professional Resources
- Guide individuals towards professional mental health services
- Understand referral pathways and support options
- Know when and how to escalate concerns
- Follow up appropriately within your role
Support Workplace Mental Health
- Understand PCBU responsibilities under WHS legislation
- Identify and manage psychosocial hazards
- Contribute to mentally healthy workplace practices
- Foster psychological safety in teams
Who Needs Mental Health Training?
Our first aid for mental health courses attract a diverse mix of professionals & individuals committed to creating mentally healthy environments, such as:
Leadership & Managers
Learn to recognise signs of distress, hold supportive conversations with your team & gain a deeper understanding of mental health in the workplace.
Workplace Health & Safety Officers
Meet your WHS obligations with accredited mental health training that addresses psychosocial hazards & helps create safer, more supportive workplaces.
Teachers & Educators
Gain vital skills for supporting students and fellow colleagues experiencing mental health challenges with our one-day mental health classes for individuals and teams.
Healthcare & Support Workers
Complement your clinical expertise with our specialised mental health training designed for high-pressure situations. Learn to recognise the signs & respond to mental health crises.
Community Members
Anyone who wants to be equipped to help others—whether at work, home, or in the community—can benefit from our mental health certificate program. Recognise the early signs & support others.
11379NAT Mental Health Course Structure & Content
Accredited Mental Health Course 11379NAT Modules
Our interactive mental health training combines expert instruction with practical exercises, ensuring you leave with renewed confidence to apply your skills immediately. Become equipped to recognise the signs, assess, and respond to mental health concerns, while building practical, real-world skills to provide effective first aid support at work, at home, or in the wider community using evidence-based best practice.
Module 1: Foundations of Mental Health Support
Understanding your role as a mental health support officer and the evidence-based RULES mental health action plan framework. Learn the legislative context and WHS obligations for workplace mental health.
Module 2: Depression & Suicide Response
Recognise signs and symptoms of depression & develop the first aid mental health skills to support someone experiencing suicidal thoughts using safe, compassionate approaches. Practice having difficult conversations with confidence.
Module 3: Anxiety, Panic & Related Conditions
Identify different anxiety presentations and panic disorders. Learn calm, effective first aid protocols & responses for high-anxiety situations. Understand trauma-informed approaches to support.
Module 4: Psychosis &
Substance Use
Recognise early warning signs of psychosis and substance-related problems. Apply safe, supportive strategies and learn first aid for mental health to assist individuals in crisis while maintaining boundaries.
Module 5: Crisis Intervention & De-escalation
Build confidence managing immediate mental health crises. Practice de-escalation techniques and learn when to involve emergency services. Complete scenario-based first aid mental health exercises for real-world readiness.
Module 6: Resources & Referral Pathways
Explore pathways for ongoing mental health support for work colleagues, friends and family. Identify professional, community & self-help mental health resources to reduce barriers to seeking help.
Learn Vital Mental Health Support Skills With Practical In-Person
Mental Health Training Options
The Flexible Fit - Choose How You Learn!
At First Aid Pro, we understand everyone learns differently. Our accredited mental health courses are designed to fit your schedule and learning style.
Face-to-Face Mental Health Training
- Duration: 6 hours (9am-3pm)
- Format: Interactive classroom learning
- Includes: All materials, practical exercises, assessment
- Best for: Those who prefer hands-on, collaborative learning
Corporate Onsite Workplace Training
- Where: At your workplace anywhere in Australia
- When: Flexible scheduling to suit your team
- Groups: Private mental health training for your organisation
- Includes: Customised scenarios relevant to your industry
Weekend & Evening Classes
- Duration: 6 hours
- Availability: 7 days a week
- Locations: National venues across Australia
- Booking: Online using the calendar or call us directly
- Perfect for: Busy professionals and shift workers
Assessment & Certification
Mental Health Certificate Requirements
Knowledge Assessment
Demonstrate understanding of mental health concepts
Practical Scenarios
Apply skills in simulated mental health crisis situations
Case Studies
Analyse and respond to personal & workplace mental health scenarios
Participation
Engage in discussions and role-play exercises
- Certificate Issued: Same day upon successful completion*
- Nationally Recognised Mental Health Certification: 11379NAT Course in Initial Response to a Mental Health Crisis
- Recommended Renewal: 24 months to maintain current best practices
Mental Health Course Cost & Inclusions
Course Price: $129 (Save $60 - Normally $189!)
What’s Included:
- Nationally accredited 11379NAT mental health certificate
- Fully face-to-face delivery—no online components
- Comprehensive course materials and resources
- Expert instruction from qualified mental health trainers
- Practical, scenario-based training with hands-on exercises
- Learn vital skills to recognise the signs, assess & provide first aid for mental health crises
- Guidance on supporting colleagues, loved ones & community members
- Digital same-day certification* via student portal
Price Match Guarantee:
Found a cheaper price for an equivalent accredited mental health course? We’ll beat it by 10% – because getting certified shouldn’t break the bank!
Tax Deductible:
Mental health training for leaders and employees is generally tax-deductible when job-related. Keep your receipt and consult your tax professional.
Key Benefits of Workplace Mental Health Training For Employees & Organisations
Improve Staff Wellbeing With Our Comprehensive Workplace Mental Health Programs
Investing in regular workplace mental health training creates measurable benefits:
For Your Team
- Reduced stigma around mental health
- Increased confidence to seek and offer support
- Improved communication and trust
- Enhanced psychological safety
- Better team cohesion and morale
For Your Organisation
- Meet WHS obligations for psychosocial risk management
- Reduce absenteeism and presenteeism
- Improve productivity and engagement
- Demonstrate commitment to employee wellbeing
- Build a reputation as an employer of choice
For Workplace Leaders
- Develop essential mental health management training skills
- Learn manager mental health responsibilities
- Build confidence in supporting employee mental health for managers
- Create psychologically safe team environments
- Lead with empathy and understanding
Private Group Sessions & Corporate Onsite
Mental Health Training For Your Team
- No upfront costs - invoice issued after training
- Meets industry requirements and workplace compliance
- Flexible scheduling available, including afterhours & weekends
- All equipment and materials provided
- Bulk discounts available for 50+ attendees
- Customised training to suit your industry needs
Contact us about organising a private group session at one of our venues or onsite workplace mental health training today!
Enquire About Our Onsite Mental Health Workplace Courses
We're A Trusted Mental Health Training Provider For Businesses Around Australia!
Who We Are
Australia's Most Trusted Mental Health Training Provider
First Aid Pro exists to equip every individual for the unexpected. With our boots-on-the-ground nursing origins and commitment to excellence, we’ve transformed essential mental health training courses from a compliance tick-box into sought-after professional development. Our accredited one-day courses build practical, real-world skills to provide effective first aid mental health support at work, at home, or in the wider community.
Locations Available Nationwide
More venues than any other RTO
Expert Trainers
Mental health professionals with real-world experience
The Flexible Fit
Training that works around your life
Distinct Difference
Excellence in everything we do
Get In, Get Trained, Get Going
No-fuss certification that propels you forward
Find Mental Health Courses Near Me
Convenient Nationwide Mental Health Training Centres To Choose From
Learning to respond effectively to a mental health crisis has never been more important. First Aid Pro delivers accessible 11379NAT First Aid for Mental Health courses across Australia, with flexible, face-to-face training designed to support workplaces, community organisations & individuals seeking practical, evidence-based skills in mental health support.
Accredited Mental Health Courses Offered In All Major Cities & Regional Coverage
Empower Your Mental Health Response Skills, On Your Terms
Get Accredited With Same-Day Mental Health Certification!
Upon successful completion of the 11379NAT Course in Initial Response to a Mental Health Crisis, you will:
- Receive a nationally recognised certification for 11379NAT
- Gain practical first aid skills for mental health to recognise & respond to crises
- Learn from expert mental health trainers with real-world experience
- Receive a digital same-day* certificate via the student portal (subject to eligibility and processing times)
- Be equipped to confidently support individuals experiencing mental health challenges
This first aid for mental health training is ideal for individuals & workplace professionals looking to gain nationally accredited skills to identify, respond to, and support others experiencing a mental health crisis. Whether you’re in a professional role or part of the wider community, this face-to-face course strengthens your capability to assist others when it matters most.
Why Choose First Aid Pro For Your Mental Health Training?
Australia's Trusted Leader In Mental Health Education
Professional Excellence
- Nationally Recognised RTO (31124) delivering first aid and industry-relevant training
- Expert trainers with professional knowledge & real-world experience
- Focus on student satisfaction with supportive, hands-on guidance
- Quality instruction that builds both competence & confidence
Evidence-based & Industry-driven training
No Hidden Costs
- Training materials & equipment provided
- Assessment & nationally accredited certification
- Same day* digital certificate
- No extra booking fees & exclusive daily deals available
Ready To Get Certified In Vital First Aid Mental Health Crisis Skills?
Enrol In Your First Aid Pro 11379NAT Course in Initial Response to a Mental Health Crisis Today!
Join thousands of Australians who have chosen First Aid Pro to build essential mental health support skills. Delivered fully in person, our interactive training lets you practise real-world skills, with same-day certification, flexible scheduling, and nationwide locations—making it simple to get qualified and make a difference!
- Gain real-world first aid for mental health skills through interactive exercises and scenario-based training, building practical confidence you can apply immediately
- Attend our fully in-person, one-day course and walk away confident to recognise the signs and respond effectively in any mental health crisis—no online component required!
- Private group bookings available (5+ people)
- Onsite corporate training options
- Last-minute daily deals available at popular locations
Frequently Asked Questions
What is the Mental Health Course?
The Mental Health Course (11379NAT Course In Initial Response To A Mental Health Crisis) provides essential training to recognise, understand, and respond to early signs of mental health issues in others. It’s a nationally accredited mental health program that equips you with practical, evidence-based skills for real-world situations.
What do you learn in the 11379NAT Mental Health Course?
The 11379NAT mental health course is a nationally accredited program that equips learners with the skills to respond effectively to someone experiencing a mental health crisis. It’s Australia’s newest mental health certification, developed with experts in mental health, policing, and vocational education.
You’ll learn how to recognise warning signs of common mental health challenges, provide initial support using the RULES framework, respond to crisis situations safely, and guide individuals toward professional mental health services.
Who should complete this Mental Health Course?
Is the Mental Health Course accredited?
Yes, the 11379NAT First Aid Mental Health Course in Initial Response to a Mental Health Crisis is a nationally recognised qualification under the Australian Skills Framework, accredited through ASQA (Australian Skills Quality Authority).
How long does the 11379NAT mental health course take to complete?
The course runs for one full day (6 hours) of face-to-face training, combining theory and practical exercises to build real-world confidence. We offer weekday and weekend sessions to fit your schedule.
What is the difference between mental health first aid and mental health support training?
Mental Health First Aid focuses on immediate crisis response, while our nationally accredited Mental Health Course goes further—teaching ongoing support strategies, workplace-specific applications, and WHS-aligned approaches to help you confidently support your team or community.
Can managers take mental health training courses?
Yes – our mental health course is ideal for managers. This training course teaches leaders how to recognise signs of distress, have supportive conversations, and fulfil their workplace mental health responsibilities.
How does mental health training help in the workplace?
Workplace mental health training helps reduce stigma, improves communication, promotes early intervention, and creates a supportive culture where employees feel safe to seek help. It also helps organisations meet their WHS obligations for managing psychosocial risks.
Is there a mental health course for managers and leaders?
Yes, our mental health training for leaders teaches specific skills for supporting team mental health, including how to recognise warning signs, conduct supportive conversations, understand leadership mental health training responsibilities, and create psychologically safe environments.
Do I need any experience to enrol in the 11379NAT mental health crisis course?
No prior experience is required. Our accredited mental health short courses are designed for complete beginners as well as those seeking to refresh their skills. Our expert trainers guide you through everything you need to know.
What are the benefits of completing an accredited mental health course?
Accredited mental health courses ensure your training meets national standards, giving you recognised qualifications, evidence-based skills, and the confidence to make a real difference. You’ll also receive a nationally recognised certificate valid across Australia.
Why is workplace mental health training important for organisations?
Mental health in the workplace training helps organisations identify and address issues early, reducing the impact on productivity and wellbeing. Benefits of mental health programs in the workplace include reduced absenteeism, improved morale, and compliance with WHS legislation.
What is a mental health crisis?
A mental health crisis occurs when someone’s mental or emotional state puts them or others at risk. This might include severe anxiety or panic, suicidal thoughts, psychosis, or extreme distress. Our mental health training course teaches you to recognise and respond safely to these situations.
How can I enrol in a Mental Health Course?
Enrol online or call us on (08) 7120 2570 to learn more. With courses running 7 days a week at a range of locations across Australia, you are sure to find a mental health course near you that fits your schedule.
How much does the mental health course cost?
Our mental health course is only $129 (normally $189), including all materials, training, assessment, and same-day certification.
How often should I refresh my mental health certification?
What skills will I gain from a First Aid Mental Health course?
Our nationally accredited First Aid Mental Health course equips you with practical, real-world skills to recognise early warning signs of mental health challenges, respond effectively to mental health crises, and provide appropriate first aid support.
You’ll learn to assess situations, communicate confidently, de-escalate acute distress, and connect individuals with professional help, whether at work, home, or in the community. All training is delivered face-to-face, giving you hands-on experience through interactive exercises and scenario-based learning.
Same-Day, Stress-Free Certification
Get certified as soon as possible with same-day* certification across all our specialised, CPR & first aid courses. For more information about specific courses or a range of certificates, contact the office on (08) 7120 2570 or submit a ticket. If you have any questions, visit our FAQ page to view a range of common questions related to courses, certifications, refreshers and renewals.
