{"id":14532,"date":"2021-09-21T15:17:00","date_gmt":"2021-09-21T05:47:00","guid":{"rendered":"https:\/\/www.firstaidpro.com.au\/?page_id=14532"},"modified":"2024-02-07T14:41:17","modified_gmt":"2024-02-07T04:11:17","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.firstaidpro.com.au\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14532\" class=\"elementor elementor-14532\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3b8c34 e-flex e-con-boxed e-con e-parent\" data-id=\"b3b8c34\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45e6e70 elementor-widget elementor-widget-heading\" data-id=\"45e6e70\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 25-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0295c91 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0295c91\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b4cb08f\" data-id=\"b4cb08f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91c168a elementor-widget elementor-widget-text-editor\" data-id=\"91c168a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 25-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"font-weight: 400;\"><strong>First Aid Pro (ABN: 79 752 489 758)<\/strong> is an Australian registered training organisation (RTO: 40407) (\u201cwe\u201d, us, our\u201d).<\/span><\/p><p><span style=\"font-weight: 400;\">RTO\u2019s must comply with the following data provision requirements or any equivalent document prepared by a relevant ministerial council and in compliance with:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Australian Privacy Laws, including the Privacy Act 1988 and the\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Australian Privacy Principles (APPs),\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Section 8 of the National Vocational Education and Training Regulator<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">clause 7.5 of the Standards for Registered Training Organisations (RTOs) 2015<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">condition 6 of the Australian Quality Training Framework (AQTF) Essential Conditions and Standards for Continuing Registration<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">We are dedicated to ensuring the privacy and security of your personal information,<\/span><\/p><p><span style=\"font-weight: 400;\">This Privacy Policy outlines how we collect, use, and safeguard your personal information, as well as the specific data collection necessary for AVETMISS (the Australian Vocational Education and Training Management Information Statistical Standard) data reporting.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62928d0 elementor-widget elementor-widget-heading\" data-id=\"62928d0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Information We Collect<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36f31d8 elementor-widget elementor-widget-text-editor\" data-id=\"36f31d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We collect and process personal information in accordance with the above data provision requirements. The types of information we collect include:<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Personal Identification Information: This encompasses your name, date of birth, contact details, and identification documents (e.g., passport, driver&#8217;s license, or ID card).<\/span><\/li><li><span style=\"font-weight: 400;\"> Enrolment Information: We collect information about your course selections, payment details, and any other relevant data related to your enrolment.<\/span><\/li><li><span style=\"font-weight: 400;\"> Academic and Progress Information: Data related to your academic progress, attendance, assessments, and results are collected while you are a student with us.\u00a0<\/span><\/li><li><span style=\"font-weight: 400;\"> Communications: Records of communications with you, such as emails and messages exchanged through our online learning platform, are retained.<\/span><\/li><li><span style=\"font-weight: 400;\"> JSA Information: If you enrol through a Job Service Provider (JSA), we may share information about your progress, attendance, and completion status with the JSA to support job placement and career development.<\/span><\/li><li><span style=\"font-weight: 400;\"> Collecting unique student identifier (USI) information is a critical process for a Registered Training Organisation (RTO). A USI is a unique reference number that allows for accurate and efficient tracking of a student&#8217;s educational and training achievements. This information ensures that RTOs can maintain comprehensive and up-to-date records of each student&#8217;s progress and qualifications, facilitating compliance with regulatory requirements and providing students with a seamless educational experience.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\"><br \/>We may also collect personal information from you when you use and access our websites (including, but not limited to, any information contained in an online enquiry, device type and ID, IP address, pages you visited, time and date of visit and geo-location information).<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d55ae5 elementor-widget elementor-widget-heading\" data-id=\"7d55ae5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How Do We Collect &amp; Hold Personal Information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba7433e elementor-widget elementor-widget-text-editor\" data-id=\"ba7433e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>How do we collect and hold personal information<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You Directly (including through our websites, social media pages, enrolment forms, when you interact with our team e.g. you call our support centre)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Someone with responsibility for you (such as a parent, carer or guardian)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Job Service Providers\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83a28a8 elementor-widget elementor-widget-heading\" data-id=\"83a28a8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Use of Our Website<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d520b91 elementor-widget elementor-widget-text-editor\" data-id=\"d520b91\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Every time you use our website\/s, information may be collected by us or on our behalf via services such as Google Analytics.\u00a0 Types of information collected may include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the date and time of your visit to our website and online software;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">your IP address;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the address of the documents you access;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the type of browser and operating system you are using; and<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">any address of a recurring site and any other website you are about to visit.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\"><br \/>The information that may be collected provides us with details about how the website is being used including the frequency and duration of visits, and which web pages you have accessed on the website.<\/span><\/p><p><span style=\"font-weight: 400;\">We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. This data reflects site usage and does not contain identifying information.<\/span><\/p><p><span style=\"font-weight: 400;\">When you visit our websites, a small data file called a \u201ccookie\u201d is stored on your computer or mobile device by our server.\u00a0 We use cookies to maintain user sessions and to generate statistics about the number of people who visit our websites.\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Generally, this information will not identify you and we do not link it back to your identity or other information that you have provided to us.\u00a0 If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, this may mean you may not be able to take advantage of all features of the websites.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa9256f elementor-widget elementor-widget-heading\" data-id=\"aa9256f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Use of Personal Information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af2acd8 elementor-widget elementor-widget-text-editor\" data-id=\"af2acd8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We collect, use disclose and handle your personal information, as permitted under Australian Privacy Laws including:<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Enrolment and Administration: To manage your enrolment, provide educational services, and maintain academic records.<\/span><\/li><li><span style=\"font-weight: 400;\"> Marketing &amp; Communications: To keep you informed about your courses, important business or education updates, certificate expiration reminders, and with your consent marketing communications (including but not limited to SMS or email) about products and services provided by us.<\/span><\/li><li><span style=\"font-weight: 400;\"> JSA Partnership: When you enrol through a JSA, we may share information about your progress, attendance, and completion status to assist with job placement and career development.<\/span><\/li><li><span style=\"font-weight: 400;\"> AVETMISS Data Reporting: We collect and share data necessary for AVETMISS data reporting as required by the National Centre for Vocational Education Research (NCVER). This includes demographic information, course details, and academic progress.<\/span><\/li><li><span style=\"font-weight: 400;\"> Research and Reporting: To compile statistics and reports for educational research and regulatory compliance, ensuring the quality of our services.<\/span><\/li><li><span style=\"font-weight: 400;\"> Legal Obligations: To comply with legal obligations and respond to lawful requests for information from authorities.<\/span><\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-554a536 elementor-widget elementor-widget-heading\" data-id=\"554a536\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Certificate Expiration Communication<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4249185 elementor-widget elementor-widget-text-editor\" data-id=\"4249185\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Students who enrol in our courses will receive <\/span><span style=\"font-weight: 400;\">direct<\/span><span style=\"font-weight: 400;\"> communication from us <\/span><span style=\"font-weight: 400;\">(via SMS and\/or email)<\/span> <span style=\"font-weight: 400;\">as their certificate expiration date approaches. This communication is essential for maintaining compliance and ensuring that you have the opportunity to renew your qualifications as needed.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-255d80f elementor-widget elementor-widget-heading\" data-id=\"255d80f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sharing Information with External Stakeholders\u200b<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a422d3d elementor-widget elementor-widget-text-editor\" data-id=\"a422d3d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Enrolment in courses sponsored by an employer, Job Seeker Agency (JSA), Employers Referring Agents, Funding Bodies or similar, signifies the student&#8217;s agreement for the Registered Training Organisation (RTO) to disseminate the following information:<\/p><ul><li>Course Status: This includes details such as Attendance, Progression, Withdrawal, and Completion.<\/li><li>Payments &amp; Invoicing: Specifically, those invoices settled by the organisation.<\/li><li>Disciplinary Records.<\/li><\/ul><p><br \/>This agreement is essential for facilitating transparent communication and collaboration among the employer, student, and pertinent stakeholders involved in the educational process.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6a9024 elementor-widget elementor-widget-heading\" data-id=\"c6a9024\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Security and Data Retention<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f45130e elementor-widget elementor-widget-text-editor\" data-id=\"f45130e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We employ robust security measures to protect your personal information and retain your data for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws and regulations.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc2e174 elementor-widget elementor-widget-heading\" data-id=\"dc2e174\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Rights<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b81e1e1 elementor-widget elementor-widget-text-editor\" data-id=\"b81e1e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">As a student, you have rights concerning your personal information, including:<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> Access: You have the right to access the personal information we hold about you.<\/span><\/li><li><span style=\"font-weight: 400;\"> Correction: You can request corrections to inaccurate or incomplete personal data.<\/span><\/li><li><span style=\"font-weight: 400;\"> Deletion: In certain circumstances, you may request the deletion of your personal information.<\/span><\/li><li><span style=\"font-weight: 400;\"> Withdrawal of Consent: If we rely on your consent for data processing, you can withdraw it at any time.<\/span><\/li><li><span style=\"font-weight: 400;\"> Objection: You can object to the processing of your personal data under certain conditions.<\/span><\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35cc0db elementor-widget elementor-widget-heading\" data-id=\"35cc0db\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Changes to this Privacy Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bb848e elementor-widget elementor-widget-text-editor\" data-id=\"1bb848e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">By enrolling in our courses, you acknowledge that you have read and understood this Privacy Policy and consent to the <\/span><span style=\"font-weight: 400;\">collection, use, disclosure, storing, sharing and otherwise handling <\/span><span style=\"font-weight: 400;\">of your personal information as <\/span><span style=\"font-weight: 400;\">outlined in our Privacy Policy<\/span><span style=\"font-weight: 400;\">, including data collection for AVETMISS data reporting and sharing information with PRISMS for international students.<\/span><\/p><p><span style=\"font-weight: 400;\">A current version of our Privacy Policy will be available on our websites. We may change our privacy policy from time to time by publishing changes to it on our websites. Any revised Privacy Policy will apply both to information we already have about you at the time of the change and any personal information created or received after the change takes effect. You should check our websites periodically to ensure you are aware of our current privacy policy.\u00a0\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy First Aid Pro (ABN: 79 752 489 758) is an Australian registered training organisation (RTO: 40407) (\u201cwe\u201d, us, our\u201d). RTO\u2019s must comply with the following data provision requirements or any equivalent document prepared by a relevant ministerial council and in compliance with: Australian Privacy Laws, including the Privacy Act 1988 and the\u00a0 Australian [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"wf_page_folders":[396],"_links":{"self":[{"href":"https:\/\/www.firstaidpro.com.au\/wp-json\/wp\/v2\/pages\/14532"}],"collection":[{"href":"https:\/\/www.firstaidpro.com.au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.firstaidpro.com.au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.firstaidpro.com.au\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.firstaidpro.com.au\/wp-json\/wp\/v2\/comments?post=14532"}],"version-history":[{"count":10,"href":"https:\/\/www.firstaidpro.com.au\/wp-json\/wp\/v2\/pages\/14532\/revisions"}],"predecessor-version":[{"id":55802,"href":"https:\/\/www.firstaidpro.com.au\/wp-json\/wp\/v2\/pages\/14532\/revisions\/55802"}],"wp:attachment":[{"href":"https:\/\/www.firstaidpro.com.au\/wp-json\/wp\/v2\/media?parent=14532"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.firstaidpro.com.au\/wp-json\/wp\/v2\/wf_page_folders?post=14532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}